Enter your data * Required fields Type of incident * Choose an option I have been charged the same amount several times. I can't do the Tour because there's a party or event at the Camp Nou. Robokeeper is not running. Other reasons. Consult FAQ on Request a refund. Consult FAQ on I want more tickets. Member Member ID * Description * Amount charged * Name * Last Name * Ticket purchase channel * Choose an option Ticket offices Internet: Web, Barça Stores, Kiosks, Tourist Points and TTOO (Tour Operators) Purchased Product * Choose an option BASIC PLAYER EXPERIENCE TOUR FLEXIBLE TOUR CAMP NOU LIVE STREAM TOUR ROBOKEEPER VR OTHERS Product name * Number of tickets * Date of purchase * Time of purchase * Purchase Email * Payment method * Choose an option Cash Card First 6 digits of the purchase credit card * Contact email * I have read and accept the Privacy Policy This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Submit